1. Introduction

[Your Company Name] strives to provide high-quality software development services. However, we understand that there may be circumstances where a refund is requested.

2. Eligibility for Refunds

• Refunds are only available for services that have not yet commenced or for deliverables that are substantially different from what was agreed upon.
• Refund requests must be made within [X] days of the initial payment.

3. Non-Refundable Services

• Custom software development services that have already commenced or been delivered are non-refundable.
• Payments for third-party services, licenses, or subscriptions purchased on your behalf are non-refundable.

4. Refund Process

To request a refund, please contact us at [Your Contact Email] with your order details. Refunds, if approved, will be processed within [X] business days and issued via the original payment method.

5. Exceptions

In some cases, partial refunds or credits for future services may be offered at our discretion.

6. Contact Us

For any questions about our Refund Policy, please contact us at [Your Contact Email].